When you click the "Deposit" button, a dialog box will pop up. Please follow the instructions to fill in your bank card number and ID information, and select the amount you wish to deposit. After confirming the details, click "Confirm." The system will then display the bank account information where you need to transfer the funds. Simply copy this information and complete the transfer through your bank.

Ensure that you have enough balance in your wallet and check the minimum balance required for withdrawal. To do this, click the menu in the top right corner of the platform and select "Withdrawal."

Choose your withdrawal method.

Enter the amount you wish to withdraw and click confirm.

If you haven't linked a bank, you will need to enter your details and name in this interface to proceed with the withdrawal.

Regular Games: Our platform's exclusive games, designed to provide a unique and distinct experience.
Slot Machines: A variety of exciting slot games offering endless fun!

Go to the left-side menu of the platform and click on "Affiliates".
Find "My Link" in the menu.
Share your link with your friends so they can register through your referral.

Please request a new password through the "Forgot Password" option, and you will be able to log in to the platform with the new password.

Step 1: Select the “USDT” option from the available deposit methods.

Step 2: Use your personal cryptocurrency exchange, scan the platform’s payment QR code, enter the amount of USDT you want to deposit, and complete the payment.

Note:

- The minimum deposit amount is 10 USDT.

- The exchange rate is shown on the deposit page.

- Please use the TRC20 protocol.

- If you have any questions, feel free to contact our 24/7 customer support.

Step 1: Select the “OXXOPAY” option from the available deposit methods.

Step 2: Enter your name, email address, and identity information.

Step 3: Choose the amount you want to deposit, click “Deposito” to go to the payment page, and go to a convenience store that supports OXXOPAY to complete the payment.

Note:

- Do not use old barcodes for payment.

- You can enter identity information using CURP, PASSPORT, or RFC.

- Below the identity section, you can choose whether to participate in platform deposit promotions.

- If you have any questions, feel free to contact our 24/7 customer support.

Step 1: Select the “SPEI” option from the available deposit methods.

Step 2: Choose the amount you want to deposit, click “Deposito” to go to the payment page, copy the CLABE number, and make the transfer via your banking app.

Note:

- Do not use old CLABE numbers for transfers.

- Above the deposit amount, you can choose whether to participate in platform deposit promotions.

- If you have any questions, feel free to contact our 24/7 customer support.

Step 1: Select the “Visa” option from the available deposit methods.

Step 2: Enter your name and email address.

Step 3: Choose the amount you want to deposit, click “Deposito” to go to the payment page, and enter your credit card information to complete the payment.

Note:

- Do not make duplicate payments.

- After selecting the deposit amount, you can choose whether to participate in platform deposit promotions.

- If you have any questions, feel free to contact our 24/7 customer support.

Step 1: In the payment method section, select “SafetyPay”.

Step 2: Enter your name, email address, and identification details.

Step 3: Choose the amount you want to top up and click “Deposit” to be redirected to the payment page. Copy the “CLABE” and make the transfer using your banking app.

Important:

- Do not make repeated transfers using the same order.

- You can enter your ID using CURP, Passport, or RFC.

- Below the ID field, you can choose whether to participate in the platform's top-up promotions.

- If you have any questions, feel free to contact our 24/7 customer support.

Step 1: In the payment method section, select “Mercado Pago”.

Step 2: Enter your name, email address, and identification details.

Step 3: Choose the amount you want to top up and click “Deposit” to be redirected to the payment page. Copy the “CLABE” and make the transfer using your banking app.

Important:

- Do not make repeated transfers using the same order.

- You can enter your ID using CURP, Passport, or RFC.

- Below the ID field, you can choose whether to participate in the platform's top-up promotions.

- If you have any questions, feel free to contact our 24/7 customer support.

Stadiobet ("Stadiobet") understands that data privacy is fundamental to our business. This Privacy Policy describes the types of personal information we may collect, how we may use and share that information, and how we protect it. By using, accessing, or purchasing our applications, products/services, and/or websites (the "Product/Service"), you accept the terms and conditions of this Privacy Policy.

"Personal Information" means any information, accurate or not, recorded in material form or otherwise, that relates to you and that, alone or together with other information, could reasonably be used to identify you. It does not include publicly available information lawfully made available from federal, state, or local government records. We may update this Privacy Policy from time to time and will indicate the most recent update date and highlight significant changes.

Information we collect. We collect or receive personal information in different ways depending on which Product/Service, applications, or websites you use and how you interact with us.

Information you provide and information from other sources. You may share personal information with us when you create or manage an account, request technical support or information, communicate by email, phone, or online chat, upload information through our Product/Service, register for newsletters, submit job applications, participate in surveys, or attend trade shows.

For some Products/Services, we may request basic personal details, contact details, professional details, and any other personal information you choose to provide. If you are an internal stakeholder, such as an employee, contractor, or freelancer, we may also process bank account information for payments, background-check information, educational and professional details, and identity documents where required.

We may also collect information indirectly from publicly accessible sources, such as employer websites or professional social networks like LinkedIn, or from third-party data providers that maintain contact-information lists.

Information collected when you use our Product/Service. When you access or use our Product/Service, we may collect information about your device and usage, including browser name and version, visit timestamps, purchased products/services and prices, mobile device model and operating system, IP address, pages used, frequency of use, links clicked, and login frequency.

Cookies and similar technologies. We may collect information automatically through cookies. Cookies help identify a visitor's browser and store information or settings on the device, allowing us to better serve returning visitors, remember information such as email addresses, and track responses to marketing materials. Your browser may allow you to receive cookie notifications or restrict or disable cookies.

Some websites may use marketing automation technologies such as Pardot to collect visitor-behavior data, track visits, create more relevant marketing experiences, and understand interactions with emails. Third-party companies may also place cookies when you interact with third-party features on our websites, and their cookies are governed by their own policies.

Web analytics and interest-based advertising. We may use web analytics services and advertising networks, including Google Display Network and Google Analytics features such as retargeting. These providers may use first-party and third-party cookies to evaluate site usage, report, optimize, and serve ads based on previous visits. You may use Google's advertising preference tools or browser opt-out add-ons where available.

Do Not Track. Some browsers and mobile devices provide a do-not-track feature. Because there is no accepted standard for responding to these signals, we do not recognize or respond to them.

How we use information. We may use collected information to provide products/services, bill you, manage accounts, validate identity, send marketing messages where permitted, serve relevant advertising, provide notices about releases, events, training, and promotions, respond to questions, improve services, request feedback, avoid requiring repeated entry of information, facilitate access to third-party resources, operate and improve our business, detect and prevent fraud, enforce terms, comply with legal requirements, and for other purposes disclosed at collection.

If you are in the European Union, we may process personal information where necessary to perform contractual obligations, comply with legal obligations, or pursue legitimate business interests, including business management, advertising products and services, understanding business operations, defending legal rights, and keeping records accurate and up to date. Where required, we will ask for consent.

How we share information. Personal information may be shared internally for legitimate business purposes, including relationship management, compliance programs, and system or network security. Internal access is restricted and granted on a need-to-know basis. In certain circumstances, personal information may be disclosed to government agencies, courts, or other authorities, or shared to protect the rights of Stadiobet or others, including for fraud prevention.

How we protect personal information. We maintain administrative, technical, and physical safeguards designed to protect personal information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. We do not retain personal information longer than necessary under applicable law, and when information is no longer needed we use processes to securely delete or destroy it.

Links to other websites. Our website may contain links to third-party websites, including online payment websites, whose privacy practices differ from ours. We are not responsible for those websites, their content, or their privacy practices, and we recommend reviewing their privacy statements before using them or submitting information.

Not intended for children. The Services are not directed to individuals under 16 years of age, and we do not knowingly contact or collect personal information from individuals under that age. If you are under 16, you should not provide us with personal information.

Access, correction, and unsubscribe choices. To request a copy of your personal information, update or correct inaccuracies, request deletion, or ask us to stop contacting you, email dataofficer@Stadiobet with a detailed request including your full name, physical address, and email address. In certain circumstances, you may also object to or restrict our use of personal information and request data portability.

Contact us. If you have comments or questions about this Privacy Policy, wish to update your information, or wish to exercise your rights, email dataofficer@Stadiobet. We will work with you toward a fair resolution of any privacy complaint or concern. If you believe we have not been able to help, you may have the right to complain to the data-protection authority in your country of residence.

This Policy is governed by and interpreted according to the laws of the United States of America and the laws of the State of California/India, and is subject to the jurisdiction of the courts of Indore.

EU residents - data privacy rights. Under the EU GDPR, you may have rights to access the personal data we hold about you, correct inaccurate or incomplete data, request erasure in specific circumstances, restrict use in specific circumstances, object to certain processing, stop direct marketing, and withdraw consent where processing is based on consent. You may contact us at dataofficer@Stadiobet to exercise these rights. If we refuse a request, we will explain the reasons.

California privacy notice. This section applies only to personal data of California residents and supplements this Privacy Policy. It is intended to comply with the California Consumer Privacy Act (CCPA). California consumers may request disclosure of categories and specific pieces of personal information collected, sources, business or commercial purposes, categories of third parties with whom information is shared, and information about sales or disclosures for business purposes where applicable.

California consumers may also request deletion of personal information we collected and retained, subject to legal exceptions, and may exercise access, portability, and deletion rights by emailing a verifiable consumer request to dataofficer@Stadiobet. We may need enough information to verify identity and understand, evaluate, and respond to the request. We generally respond within 45 days, with possible extension where permitted by law.

We will not discriminate against you for exercising CCPA rights, except as permitted by the CCPA. If you have questions or comments about this notice, how we collect and use information, or your choices and rights under California law, please contact us at dataofficer@Stadiobet.

Changes to this notice. We reserve the right to change this privacy notice at our discretion and at any time. When we make changes, we will post the updated notice on the website with an effective date. Your continued use of our website after changes are posted constitutes acceptance of those changes.

1. By using, visiting, and/or accessing any part (including, but not limited to, subdomains, source code, and/or the website's API, whether visible or not) of the Stadiobet website or mobile application, or any other website or application owned or operated by us (the "Website") and/or by registering on the Website, you agree to be bound by (i) these Terms and Conditions; (ii) our Privacy Policy; (iii) our Cookie Policy; and (iv) the Rules applicable to our betting or gaming products referred to in paragraph 2 below (collectively, the "Terms"), and you are deemed to have accepted and understood all of the Terms. Please read the Terms carefully, and if you do not agree with them, do not use, visit, or access any part (including, but not limited to, subdomains, source code, or the website's API, whether visible or not) of the Website. The Terms also apply to all telephone betting and betting or gaming via mobile devices, including downloadable applications for mobile devices (as if references to your use of the Website were references to your use of our telephone or mobile betting facilities).

2. By playing any game, placing a bet, or playing a game via the Website, you accept and agree to be bound by the Rules that apply to the relevant product(s) available on the Website at that time.

3. The Terms of Use may be amended from time to time for a variety of reasons (including compliance with applicable laws, regulations, and requirements). All amendments will be posted on the Website. The most up-to-date Terms will be available on the Website. When a material change is made to the Terms and Conditions, the customer will be asked to accept the new terms and conditions before continuing. Once accepted, the new conditions will be effective from that point on. If the customer no longer agrees or wishes to continue using Stadiobet's services due to potential changes, they may withdraw all available funds and close the account.

Only bet the amount you can afford to lose. You can make good use of Deposit Limits to help manage the amount you spend.

Never chase your losses as this can lead to problems.

Monitor the time you spend gaming. You can use Reality Checks to track how long you are logged into your account.

Balance gaming with other activities. When gaming becomes your only form of entertainment, you should take a break and reflect on whether you are still having fun.

Take regular breaks while playing. Playing continuously can cause you to lose track of time and perspective.

Do not gamble when you are under the influence of alcohol or when you are upset or depressed as this may impair decision making.

Consider how much time and money you spend playing. You can keep track of your activity using My Activity.

Understand your chances of winning and how the product works.

Please know that if you ever need to talk to someone about problem gambling, you can contact a problem gambling support organization.

• Refunds will only be issued for bets that have not yet been settled.

• No refunds will be issued for bets that have already been won or lost.

• Refunds may be subject to a processing fee.

We hope this clarifies our refund policy. If you have further questions, please do not hesitate to contact us.

Originals:

Exclusive games from our platform, developed to offer a unique and differentiated experience.

Slots:

Various exciting slot games, providing unlimited fun!

The deposited amount is usually credited within 3 minutes. Please wait a moment.
If it hasn't been credited after 3 minutes, please contact customer service. We will help you resolve the issue.
To speed up the support process, please provide the following information:
Game ID:
Deposit amount:
Deposit date:
Deposit time:
Transfer receipt (transaction screenshot)

To make a withdrawal, you must meet the following requirements:

Go to the menu at the top right and click on "Withdrawal Information" to check your personal details, including phone number and bank.

Your rollover requirement must be zero (100% completed).

The minimum balance available for withdrawal will be displayed on the screen.

At least one deposit must have been made.

My game froze or crashed during free spins:
Resolution: If the game freezes or disconnects during free spins, please log in again and check. If the round is not displayed, it means the system has automatically completed that round. You can check the bonus history in the game.

Bet Settlement Error:
Resolution: The system will distribute rewards according to the reward rules. You can view the specific reward rules displayed in the game. If you have any questions, feel free to contact the platform's customer service, available 24/7.

You need to click the menu button at the bottom right corner of the platform and select "Settings."

In the menu, you will see the "Password" option.

Click on the "Password" option, and you can freely set a new password.

Steps to claim the bonus:

1. Download our official app from the website.
2. Register or log into your account.
3. Make the minimum required deposit.
4. The bonus will be automatically credited to your bonus wallet, or you can claim it through customer service.

Important Note: This bonus is subject to terms and conditions, including wagering requirements before withdrawal.

If you need more assistance, we’re always here to help!

You must comply with all laws and regulations related to your use of the platform and applicable anti-money laundering and counter-terrorism financing legislation in your country of residence or in the country or territory

in which you are located while using the platform.

KODEMAX GLOBAL conducts a full KYC process when your total deposit amount exceeds €2,000 or you request a withdrawal of any amount.

During the KYC process, you will be required to provide basic information, including:

• First and Last Name

• Nationality

• Date of Birth

• Gender

• Email Address

• Telephone Number

• Residential Address

Additionally, you must upload the following documentation to verify the above information:

• An Identity Document (ID) that ensures that:

it is a copy of a government-issued ID, such as a passport or driver's license,

the client's photo is included,

the signature is included,

the full name matches the client's name,

the document will not expire within the next 3 months,

you are over 18 years of age.

• Proof of residency, ensuring that:

the document is a bank statement or utility bill,

the document is a bank statement or utility bill,

the full name matches the client's name and is the same as the one on the bill,

it was issued within the last 3 months.

• A selfie holding proof of identity that guarantees that:

the cardholder is the same as the one shown in the ID photo,

The Proof of Identity is the same as the one provided to open the account, ensuring that both the photo and the ID number are the same.

• Confirmation of the Payment Method that guarantees that in the case of:

Bank transfer: a bank statement is provided that includes your name and address that matches the account details.

Images of the front and back of the credit card are provided, covering the middle 8 digits and the card's CVV number.

E-wallet: a statement or screenshot of the e-wallet account is provided, including the customer's name and address that matches the account details. You are required to complete the KYC process within 30 days once

the total deposited amount exceeds €2,000 or from the time of the withdrawal.

request.

Before any withdrawal, a detailed algorithmic and manual activity and balance check is performed

to ensure that the requested amount is the result of proper activity on the platform.

All withdrawal transactions must be made to the original bank account, debit or credit card, or payment method

you used to fund the account. The Company may allow you to withdraw funds to

a payment method other than the one you originally used to fund the account, always at its discretion

and subject to additional verification.

In the event that the KYC process is unsuccessful, a customer support ticket will be created in the system

documenting the reason. You will be notified of the ticket number and an explanation of why the process was unsuccessful

If you do not complete the KYC process described above, you will not be able to proceed with any additional deposits or withdrawals of any amount.

We firmly believe that the only way to bet on Stadiobet is responsibly. For a small proportion of people, gambling can have a harmful impact. If you are concerned about your gambling, take our short Self-Assessment to help you recognize if you have a gambling problem.

This is a real-money gambling app. Please gamble responsibly and only bet what you can afford. For gambling addiction help and support the Directorate General of Games and Sweepstakes has established phone line that provides information to players with regards to problem gambling. The phone line 525-510-2550 is open all year round, 24 hours a day.

Consider gambling as a form of entertainment rather than a source of income.

Bet only the amount you can afford to lose. You can make good use of Deposit Limits to help manage the amount you spend.

Never chase your losses, as this can lead to problems.

Control the time you spend gambling. You can use Reality Reminders to keep track of how long you've been logged into your account.

Balance gambling with other activities. When gambling becomes your only form of entertainment, you should take a break and reflect on whether you're still having fun.

Take regular breaks while gambling. Continuous gambling can cause you to lose track of time and perspective.

Don't gamble when you're under the influence of alcohol or when you're upset or depressed, as this can affect decision-making.

Consider how much time and money you're spending gambling. You can track your activity using My Activity.

Understand your chances of winning and how the product works.

Please note that if you ever need to talk to someone about problem gambling, you can contact a problem gambling support organization.

Are you responsible? We firmly believe that the only way to gamble on Stadiobet is responsibly. For a small proportion of people, gambling can have a detrimental impact. If you are concerned about your gambling, please take our short Self-Assessment to help you recognize if you have a gambling problem.

This is a real-money gambling app. Please gamble responsibly and only bet what you can afford. For help with gambling addiction and support, the General Directorate of Games and Lotteries has established a hotline that provides information to players regarding problem gambling. The hotline, 800-911-2000, is available 24 hours a day, year-round.

Stadiobet (hereinafter referred to as "Stadiobet") needs to collect personal information in order to effectively carry out its daily business functions and activities, as well as to provide services to customers. This data is collected from employees, prospects, and customers and includes, but is not limited to, name, address, email address, IP address, and telephone numbers. We operate under a "Privacy by Design" approach and seek to be proactive rather than reactive by assessing changes and their impacts early, and by designing systems and processes that keep personal information protection at the center of the business.

If the game freezes or disconnects during a free spin, log in again and check. If the spin is not displayed, it means the system has already completed the play automatically. You can check the game’s win history.

1：You need to click on the menu button at the top left corner of the platform and select "Settings."

2：Inside the menu, you will see the "Password" option.

3：Open the "Password" option, and you will be able to set your new password freely.

We recommend that you open the deposit section at the bottom of the platform to check. The deposit limit displayed on the recharge page should be used as a reference for the deposit amount.

Click on the account icon on the right side of the screen, select "Transaction History," then choose "Withdrawal" in the filter to view your withdrawal history.

The commission is calculated and distributed every 24 hours.
To view and claim your commission:

• Go to the “Affiliates” menu.

• Click “Claim” to transfer the commission to your account (if there is an available balance).

Tip: There are no rollover requirements for commissions, and they can be withdrawn immediately.

The phone number you entered during account registration is the one currently linked to your account and cannot be changed.

To redeem the bonus, please visit the "Bonuses" option in the user panel on the left side of the screen. Then, enter the bonus code in the corresponding field and click "Apply". If the bonus is related to a specific promotion, please check if it is within the promotion's valid period. If you encounter any difficulties or the bonus does not appear in your account, I would be happy to forward your request to a specialized customer service representative to provide further assistance. Would you like me to proceed with this?

SUSPENSION AND CLOSURE

Stadiobet reserves the right to close or suspend your account at any time and for any reason.

Without limiting the preceding sentence, Stadiobet will have the right to close or suspend your account if:

(a) Stadiobet believes that you have used the Website fraudulently or for illegal and/or inappropriate purposes;

(b) Stadiobet believes that you have used the Website unfairly, deceived or taken unfair advantage of Stadiobet or any of its customers, or if your account is being used for the benefit of a third party;

(c) Stadiobet believes that you have opened or are using additional accounts to hide your activity or to circumvent measures implemented on other active or inactive accounts;

(d) Stadiobet believes that you have deliberately provided incomplete or inaccurate information when registering on the Website or during our verification processes;

(e) Stadiobet is requested to do so by law enforcement, any government or other regulatory authority, court, or other authority of competent jurisdiction, applicable law, or regulation;

(f) Stadiobet considers that any of the events referred to in points (a) to (e) above may have occurred or are likely to occur; or

(g) you declare bankruptcy;

(h) your account is considered dormant and your balance is zero or closed in accordance with paragraph B.5.1 below.

If Stadiobet closes or suspends your account for any of the reasons mentioned in (a) to (g) above, you will be responsible for any and all claims, losses, liabilities, damages, costs, and expenses incurred or suffered by Stadiobet (collectively, "Claims") arising therefrom, and you will indemnify and hold Stadiobet harmless where required by such Claims.

In the circumstances mentioned in (a) to (e) above ("Prohibited Events"), Stadiobet will also be entitled to void any bets or other activities and withhold and/or retain any amounts that would have been or should have been paid to you (including any winnings, bet credits, or bonus payments) that are attributable to a Prohibited Event, or up to an amount not exceeding any amount previously withdrawn by you, where such withdrawal is attributable to a Prohibited Event.

References to "you," "your," or "customer" refer to any person using the Website or Stadiobet's services and/or any registered customer of Stadiobet.

As you know, the right to access and/or use the Website (including any or all products offered through the Website) may be illegal in certain countries. You are responsible for determining whether your access and/or use of the Website complies with applicable laws in your jurisdiction, and you warrant to us that gambling is not illegal in the territory where you reside.

Personal Data 2.1 We will comply with applicable data protection laws in relation to the personal information you provide to us. Your personal information is processed in accordance with our Privacy Policy.

Suspension and Closure: If you wish to close your account, please contact us. Any negative balance in your account will be immediately considered a debt and will be owed to Stadiobet. Your account will not be closed until the corresponding amount has been paid to Stadiobet in full.

The purpose of this policy is to ensure that Stadiobet complies with its legal, statutory, and regulatory requirements to ensure that all personal information is secure and fully processed while in use, stored, and shared by us. The purpose of these measures is to ultimately minimize the risk of breaches and maintain the protection of personal data.

Click on the envelope icon in the top right corner of the screen and select "Withdrawal" to view your history.

The system will distribute prizes according to the prize rules. You can check the specific prize rules displayed in the game. If you have any questions, you can contact the platform's customer service, available 24/7.

The phone number you entered when registering your account is the currently linked phone number. It cannot be changed.

We recommend that you open the deposit section at the bottom of the platform to check. The limit shown on the deposit page should be used as a reference for the deposit amount.

Your withdrawal request is being processed. We are working to speed up the review process. If the withdrawal is not approved, the amount will be automatically returned to your account.

Commissions are calculated and distributed every 24 hours.
To view and claim your commission:

1. Go to the "Affiliate" menu.

2. Click "Claim" to transfer the commission to your account (if there is a available balance).

Note: Commissions have no rollover requirements and can be withdrawn immediately.

If you registered your account using an email address, the system will automatically bind that email to your account. You can also view and manage the bound email by visiting the "Settings" tab.

If we incur chargebacks, chargebacks, or other charges in connection with your account, we reserve the right to charge you the relevant amounts.

We may, at any time, offset any positive balance in your account against any amount you owe to Stadiobet or any company within the Stadiobet group.

You are responsible for reporting your winnings and losses to Stadiobet.

Internet gambling may be illegal in the jurisdiction in which you are located. In this case, you are not required to pay taxes or pay any fees. We are authorized to use your payment card to complete the transaction. However, all bets accepted in those jurisdictions will stand, whether you win or lose.

This policy applies to all staff (i.e., permanent, temporary, and contingent staff, third-party or subcontractor representatives, seasonal workers, volunteers, interns, and agents involved with Stadiobet) within the organization and is designed to ensure that staff conduct business in accordance with legal, regulatory, contractual, and commercial expectations and requirements.

Click on the envelope icon in the top right corner of the screen and select "Withdrawal" to view your history.

To ensure the security of the user's account, the linked phone number cannot be changed.

If the payment method you wish to use is unavailable, please send us your suggestion. We are constantly working to improve our services.

After the withdrawal is approved, the payment may take a few minutes to complete. There might be some slight delays in the evening. If the transfer fails, the amount will be automatically refunded to your account.

Commissions are calculated and distributed every 24 hours.
To view and claim your commission:

1. Go to the "Partner" menu.

2. Click "Claim" to transfer the commission to your account (if available balance).

Note: Commissions have no rollover requirement and can be withdrawn immediately.

• You need to click the menu button at the top right corner of the platform and select "Settings."

• In the menu, you will see the "Settings" option.

• Open this option, and you can view your email, phone number, and set a username for your account.

Your computer or mobile device and Internet connection may affect the performance and/or operation of the Website. Stadiobet does not guarantee that the Website will operate without failures or errors, nor that the Stadiobet services will be provided without interruption.

Stadiobet accepts no liability for any failures or problems arising due to your equipment, Internet connection, or telecommunications service provider (for example, if you are unable to place bets or view certain information related to specific events).

For customers using a mobile device (including downloadable applications) to place bets, please note that Stadiobet will not be liable for any damage to or loss of data on the mobile device on which the software is installed, nor will it be responsible for any calls, data, or other charges incurred when using the software.

For more information about the Website's accessibility requirements and technical issues relevant to using the Website.

We are committed to ensuring that all personal data obtained and processed by Stadiobet is done so in accordance with its principles, along with any associated regulations and/or codes of conduct established by the Supervisory Authority and local legislation. We are dedicated to ensuring the safe, ethical, and transparent use of all personal data and maintaining the highest standards of data processing.

Stadiobet ensures this:

● We protect the rights of individuals with respect to the personal information known and maintained about them by Stadiobet in the course of our business.

● We develop, implement, and maintain a data protection policy, procedure, audit plan, and compliance training program.

● All practices, tasks, and business processes carried out by Stadiobet are monitored for regulatory compliance.

● Data is only obtained, processed, or stored when we comply with legal processing requirements.

● We record consent at the time it is obtained and demonstrate such consent to the Supervisory Authority upon request.

● All employees (including new hires and contractors) are competent and aware of their obligations under the APPLICABLE POLICY and receive detailed training on the principles, regulations, and how they apply to our business and services.

● Customers feel secure providing us with personal information and know that it will be treated in accordance with their rights under the APPLICABLE POLICY.

● We maintain an ongoing monitoring, review, and improvement program regarding compliance with the APPLICABLE POLICY and to identify gaps and non-compliances before they become a risk.

● We have robust, recorded controls and procedures for handling breach incidents and complaints, to identify, investigate, review, and report any data protection breach or complaint.

● We have designated a single point of contact (the Privacy Office - dataofficer@Stadiobet) who is responsible for the general oversight and implementation of the APPLICABLE POLICY and its principles and who remains informed about regulations and how they relate to Impulsivity.

● We have an internal audit program to conduct regular checks and evaluations of how the personal data we process is obtained, used, stored, and shared. The audit program utilizes this policy and procedure and the APPLICABLE POLICY itself to ensure ongoing compliance.

● We provide clear reporting and oversight lines regarding data protection compliance.

● We store and destroy all personal information in accordance with the timeframes and requirements of the APPLICABLE POLICY.

● Any information provided to an individual regarding the personal data we hold or use about them must be provided in a concise, transparent, understandable, and easily accessible manner, using clear and concise language.

Your withdrawal request is being processed. We are working to speed up the review. If the withdrawal is not approved, the amount will be automatically refunded to your account.

The email of the linked withdrawal account that you used when making a withdrawal is your linked email account.

All our deposit systems will automatically match with the balance. After you submit your deposit record, the system will detect the successful payment and automatically add the balance to your account.

Each order can only be matched with one payment automatically. To avoid any loss, please do not make multiple payments for the same order. If you encounter any issues, you can always consult the platform's online customer service, available 24/7.

If the amount has not been credited after 30 minutes, please contact our customer service. They will assist you. To expedite the support process, please provide the following information:
Game ID:
Withdrawal Amount:
Withdrawal Date:
Withdrawal Time:
Screenshot of Withdrawal History

Please select the "Issue Not Resolved" option, and we will transfer you to a live customer service representative.
You need to save a screenshot of the error page and send it to the live customer service, who will help you resolve the login issue.

The Stadiobet website and products may only be used for the purpose of betting and gaming on gaming events and/or products.

You must not use the Website for the benefit of any third party or for any purpose that (in Stadiobet's opinion) is unlawful, defamatory, abusive, or obscene, or that Stadiobet considers discriminatory, fraudulent, dishonest, or inappropriate.

Stadiobet will seek criminal and contractual sanctions against any customer involved in fraudulent, dishonest, or criminal acts through or in connection with the Website or Stadiobet products. Stadiobet will withhold payment from any customer where fraud is suspected or where payment is suspected of being for the benefit of a third party. The Customer shall indemnify and be liable to pay Stadiobet, upon request, all Claims arising directly or indirectly from the Customer's fraudulent, dishonest, or criminal acts.

Due to the nature, scope, context, and purposes of the processing carried out by Stadiobet, we conduct frequent risk assessments and information audits to identify, evaluate, measure, and monitor the impact of such processing. We also implement appropriate technical and organizational measures to ensure the protection of personal data and compliance with the APPLICABLE POLICY and any code of conduct under which we have obligations.

We can demonstrate that all processing activities are carried out in accordance with the APPLICABLE POLICY and that we have robust data protection policies, procedures, measures, and controls in place. We operate in a transparent work environment and work diligently to ensure and promote a comprehensive and proportionate governance program.

Our main governance objectives are:

● Educate senior management and employees on the requirements of the APPLICABLE POLICY and the potential impact of non-compliance

● Provide a dedicated and effective data protection training program for all staff

● Identify key senior stakeholders to support the data protection compliance program

● Assign responsibility for data protection compliance and ensure the designated individual has sufficient access, support, and budget to perform the role

● Identify, create, and disclose reporting lines within the data protection governance structure Lawfulness of Processing

At the heart of all personal information processing activities carried out by Stadiobet is ensuring and verifying that we comply with Article 6 of the APPLICABLE POLICY and our lawfulness of processing obligations. Before carrying out any personal information processing activity, we always identify and establish the legal basis for doing so and verify it against the regulations.

This legal basis is documented in our data map and, where applicable, provided to the data subject and the Supervisory Authority as part of our information disclosure obligations. Data is only collected, processed, or stored when we comply with legal processing requirements, where:

● The data subject has given consent to the processing of their personal data for one or more specific purposes.

● The processing is necessary for the performance of a contract to which the data subject is party, or in order to take steps at the request of the data subject prior to entering into a contract.

● The processing is necessary for compliance with a legal obligation to which we are subject.

● The processing is necessary to protect the vital interests of the data subject or another natural person.

● The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

● Processing is necessary for the purposes of the legitimate interests pursued by Stadiobet or a third party (except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child).

After the withdrawal is approved, the payment may take a few minutes to be completed. At night, there may be a slight delay.
If the transfer fails, the amount will be automatically refunded to your account.

To ensure the security of the user account, the linked email cannot be changed.

All of our deposit systems are automatically matched. When the amount sent does not match the actual payment amount, the system cannot automatically recognize the deposit. To avoid any loss and ensure your deposit arrives on time, please confirm that the payment amount matches the order amount when making the payment. If you encounter any issues, you can always contact the platform’s online customer service. We offer 24/7 support.

Your Game ID:
Deposit Amount:
Deposit Date:
Deposit Time:
Your Transfer Details Screenshot:

You can check your participation by visiting the "Partners" menu on the left side of the platform.

Every time you log in or invite a friend, you have a chance to spin the prize wheel.

If your friend makes a deposit, you will have more chances to spin the wheel.

Once your bonus reaches the specified amount, you can redeem that amount.

Note: This promotion resets every 3 days. If the accumulated amount is not redeemed within this period, it will automatically be reset to zero.

Please check if the phone number and password you entered are correct. If you are sure the information is correct, please select "Problem not resolved" and we will transfer you to online customer service.

To help our support team assist you better, please provide the following information:

ID/Phone number:
Name:
Screenshot of the SPEI:
Screenshot of the last deposit transaction for this ID.

In order to use certain products offered on the Website, you may be required to download certain software. In addition, certain third-party product providers may require you to agree to additional terms and conditions governing the use of their products. If you do not agree to these third-party terms and conditions, do not use the related third-party software. Stadiobet accepts no liability in relation to third-party software.

You are only authorized to use any software available through the Website for the purpose of using the products on the Website and, except to the extent permitted by applicable law, for no other purpose.

We hereby grant you a personal, non-exclusive, non-transferable right to use the relevant software for the sole purpose of using/playing products on the Website (including the online casino) in accordance with the following provisions.

(a) You are not permitted to:

(i) install or upload the Software to a server or other networked device or take any other steps to make the Software available through any form of bulletin board, online service, or remote dial-up or network access to any other person;

(ii) sublicense, assign, rent, lease, loan, transfer, or copy (except as expressly provided elsewhere in these terms and conditions) your license to use the Software or to make or distribute copies of the Software;

(iii) hack into, access, or attempt to hack into, access, or circumvent Stadiobet's security system or interfere in any way (including, but not limited to, robots or other similar devices) with the relevant products or the Website or attempt to make changes to the Software and/or any features or components thereof; or (iv) copy or translate any user documentation provided online or in electronic format. In addition, and except to the minimum extent permitted by applicable law with respect to computer programs, you are not permitted to: (a) translate, decompile, disassemble, modify, create derivative works based on, or otherwise modify the Software; or (b) decompile, disassemble, modify, adapt, translate, attempt to discover the source code of the Software, or create derivative works based on all or any part of the Software.

(b) You do not own the Software. The Software belongs to and is the exclusive property of Stadiobet or a third-party software provider (the "Software Provider"). All software and documentation licensed by Stadiobet are proprietary products of the Software Provider and are protected by worldwide copyright law. Your use of the Software does not grant you any intellectual property rights in the Software.

(c) The Software is provided "as is" without any warranties, conditions, undertakings, or representations, express or implied, statutory or otherwise. Stadiobet hereby excludes all implied terms, conditions, and warranties (including warranties of merchantability, satisfactory quality, and fitness for a particular purpose).

Stadiobet does not warrant that:

(i) the software will meet your requirements;

(ii) the software will not infringe the intellectual property rights of any third party;

(iii) the operation of the software will be error-free or uninterrupted;

(iv) defects in the software will be corrected; or (v) the software or servers are free of viruses.

(d) In the event of communications or system errors in connection with account settlement or other features or components of the software, neither Stadiobet nor the software provider will have any liability to you or any third party with respect to such errors. Stadiobet reserves the right, in the event of such errors, to remove all relevant products from the website and take any other action to correct such errors.

(e) You acknowledge that your use of the software is beyond Stadiobet's control. Therefore, you download and use the software at your own risk. Stadiobet shall have no liability for any damages or losses that may result. Stadiobet shall not be liable to you or any third party in connection with your receipt and/or use of the software.

(f) The software may include confidential information that is secret and valuable to the user, the software provider, and/or Stadiobet. You have no right to use or disclose this confidential information other than in strict accordance with these Terms and Conditions.

Although Stadiobet strives to ensure that the website is available 24 hours a day, Stadiobet will not be liable if for any reason the website is unavailable at any time or for any period. We reserve the right to make changes or corrections or to modify, suspend, or discontinue any aspect of the website and the content or the services or products available through it, including your access to it.

You must not misuse the website by introducing viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material. In particular, you must not access, interfere with, damage, or disrupt the website or any part of it; any equipment or network on which the website is stored; any software used in connection with the provision of the website; or any equipment, software, or website owned or used by any third party. You must not attack our website via a denial-of-service attack. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the website, software or to your downloading of any material posted on it, or on any websites linked to it.

Stadiobet maintains records of all processing activities when:

● The processing of personal data may jeopardize the rights and freedoms of the individual.

● The processing is not occasional.

● We process special categories of data or criminal convictions and offenses.

● These records are kept in writing, provided in a clear and easy-to-read format, and are readily available to the Supervisory Authority upon request.

Acting as a processor (or representative), our internal records of the categories of processing activities carried out on behalf of a controller contain the following information:

● The full name and contact details of the processor(s) and of each controller on whose behalf the processor is acting and, where applicable, the controller's or processor's representative and the data protection officer.

● The categories of processing carried out on behalf of each controller.

● Where applicable, transfers of personal data to a third country or international organization (including identification of such third country or international organization and, where applicable, documentation of appropriate safeguards).

Code of Conduct: Impetus adheres to data protection codes of conduct to demonstrate that we comply with the rules and principles of the APPLICABLE POLICY. These codes and certification mechanisms are approved by the Privacy Office and have been disseminated throughout the company to ensure competency and compliance among all personnel. The codes of conduct to which we adhere help us:

● Improve transparency and accountability.

● Demonstrate to the public and supervisory authorities that we comply with the requirements of data protection law and that they can trust us with personal data.

● Mitigate enforcement actions.

● Improve standards by establishing good practices.

● Conduct fair and transparent processing.

● Ensure adequate safeguards when transferring personal data to third countries or international organizations.

We undergo frequent and unexpected monitoring and audits by trade association/body codes of conduct and the data protection certification scheme. We understand that if we are found to be non-compliant in any area related to the APPLICABLE POLICY, we may lose our certification/seal of approval and/or will be reported to the Supervisory Authority.

Third-Party Processors and/or Subprocessors: Impetus uses third-party processors for certain processing activities. We use information audits to identify, classify, and record all personal data processed outside the company so that the information, processing activity, processor, and legal basis are recorded, reviewed, and easily accessible. Such third-party processing includes (but is not limited to):

● IT systems and services, including cloud services.

● Payment services, including payment gateways.

● Marketing services.

● Customer support systems/tools.

We perform due diligence and know-your-customer procedures, reviewing, evaluating, and verifying all subprocessors before establishing a business relationship. We obtain company documents, certifications, and references, ensuring that the processor is suitable, appropriate, and effective for the task we are entrusting them with.

We audit their processes and activities before and during the contract period to ensure compliance with data protection regulations and review any codes of conduct under which they are required to confirm compliance. The ongoing protection of data subject rights is our priority when choosing a processor, and we understand the importance of outsourcing processing activities, as well as our ongoing obligations under the APPLICABLE POLICY, even when a process is handled by a third party.

This contract or other legal document must stipulate, in particular, that the processor:

● Processes personal data only in accordance with our documented instructions.

● Seek our authorization to transfer personal data to a third country or international organization (unless required by law to which the processor is subject).

● You must inform us of any legal data transfer requirements prior to processing.

● Ensure that those authorized to process personal data have committed themselves to confidentiality or are under an appropriate legal obligation of confidentiality.

● Take all measures to protect personal data at all times.

● Respect, support, and comply with our obligation to respond to requests to exercise the data subject's rights.

● Help comply with our data security obligations by mitigating risks, breach notification, and privacy impact assessments.

● Upon request, delete or return all personal data to Impetus after completing the provision of processing-related services, and delete existing copies where possible.

● Provide Impetus with all information necessary to demonstrate compliance with the obligations set out here and in the contract.

● Facilitates and supports audits, monitoring, inspections, and reports as established in the contract.

● Immediately informs Impetus of any violation, noncompliance, or inability to fulfill its obligations, as detailed in the contract.

Data Retention and Deletion: Impetus has established procedures to comply with the retention periods established by relevant laws, contracts, and business requirements, as well as to comply with the requirement of the APPLICABLE POLICY to retain and process personal information only for as long as necessary. All personal data is disposed of in a manner that protects the rights and privacy of data subjects (e.g., destruction by shredding, disposal as confidential waste, secure electronic disposal) and prioritizes the protection of personal data at all times.

Please see our Data Retention Policy for full details on our retention, storage, and destruction processes.

Data Protection Impact Assessments (DPIAs) Individuals have the expectation that their privacy and confidentiality will be maintained and respected at all times while their data is being stored and processed by Impetus. Therefore, we use various measures and tools to reduce risks and breaches for processing in general; however, when processing is likely to be high-risk or cause a significant impact on an individual, we use proportionate methods to map and assess the impact in advance. Impetus will conduct Data Protection Impact Assessments (DPIAs) from time to time (sometimes called Privacy Impact Assessments).

In accordance with Article 35(3) and Recitals 84, 89-96, we consider processing likely to result in a high risk to include:

● Systematic and extensive assessment of personal aspects relating to natural persons, based on automated processing, including profiling, and resulting in decisions which produce legal effects concerning the natural person, or which significantly affect that natural person(s). Large-scale processing of special categories of data.

● Large-scale processing of personal data relating to criminal convictions and offenses.

● Systematic monitoring of a publicly accessible area on a large scale (i.e., CCTV).

● When a processing operation is likely to result in a high risk to the rights and freedoms of an individual.

● Those involving the use of new technologies.

● New processing activities not previously used.

● Processing of considerably large amounts of personal data at the regional, national, or supranational level, which could affect many people.

● Processing activities that make it difficult for the party(ies) involved to exercise their rights.

Conducting DPIAs allows us to identify the most effective way to comply with our data protection obligations and ensure the highest level of data privacy during processing. It is part of our Privacy by Design approach and allows us to assess impact and risk before processing, identify and correct problems at source, reducing costs, breaches, and risks.

The DPIA allows us to identify potential privacy solutions and mitigation actions to address risks and protect privacy and impact. The solutions and suggestions are set out in the DPIA, and all risks are ranked to assess their likelihood and impact. The objective of the solutions and mitigation actions for all risks is to ensure that the risk is: ● Eliminated; ● Reduced; ● Accepted.

If you have any questions about our refund policy, please contact our customer support team at [email protected]

If more than 30 minutes have passed, select "Problem not resolved," and a support agent will assist you.

Please provide the following information to expedite the support process:

Game ID:

Withdrawal amount:

Withdrawal date:

Withdrawal time:

1：You need to click the menu button in the top left corner of the platform and select "Settings."

2：Within the menu, you will see the option "Withdrawal Information."

3：Open the "Withdrawal Information" option, and you will be able to check the email linked to your account.

Click on the account icon or avatar in the top right corner of the screen, select "Transaction History," and then choose "Deposit" in the filter options to view your deposit history.

Dear User,

Cash Wallet: This section contains the funds you have directly deposited into your account. These funds can be used for gaming or withdrawals at any time, as long as no restrictions are activated.

Bonus Wallet: This is where the bonuses you have earned through our promotional activities are stored. Please note that these amounts are subject to specific terms and conditions, including wagering requirements (rollover). These conditions must be met before the funds can be unlocked and withdrawn.

If you have any questions about the usage of funds or the status of your bonuses, please feel free to contact us. We are available 24/7 to assist you.

This may be because your app version is outdated.
Please visit our platform through your browser and download the latest version of the app to ensure it works properly.

Stadiobet will not be liable for any errors related to the bet or bets, including when:

(i) there is an obvious error in the bet or bets. Odds/Spreads/Handicaps/Totals/Cash Out/Edit Bet Amount displayed by Stadiobet;

(ii) Stadiobet continues to accept bets on closed or suspended markets;

(iii) Stadiobet incorrectly calculates or pays out a settlement amount, including when a bet is eliminated for the full settlement amount; or a bet is incorrectly voided, where 'Void if Player Does Not Start' was selected when placing the bet; or (iv) any error occurs in a random number generator or paytables included, incorporated, or used in any game or product.

Incorrect Pricing:

Before the start of an event, during play, or after the event, if an obvious error is identified, all bets will stand and be settled according to Stadiobet's revised Pricing Terms. When a revised price of less than 1/1000 is found, bets will be void. When there is sufficient time before the start of an event, Stadiobet will attempt to contact the customer and, at our sole discretion, allow the option to cancel the bet.

Incorrect Count/Line/Spread/Handicap/Total: Before the start of an event, in-play, or after the event, if an obvious error is identified, all bets will stand and be settled according to the count, line, and margin. Handicap or total taken at Stadiobet's revised price, except in the following situations: i) When a revised price of less than 1/1000 is found, bets will be void. ii) Any bet placed on a count, line, spread, handicap, or total whose outcome is already known at the time of placing the bet will be void.

The collection of personal data is a fundamental part of the products/services offered by Impetus, and therefore, we have specific measures and controls in place to ensure compliance with the consent conditions set forth in the APPLICABLE POLICY.

THE APPLICABLE POLICY defines consent as: "Any freely given, specific, informed, and unambiguous indication of the data subject's wishes, by a statement or by a clear affirmative action, signifying agreement to the processing of personal data relating to him or her."

Where processing is based on consent, Impetus has reviewed and revised all consent mechanisms to ensure that:

● Consent requests are transparent, using clear language and free from illegible terms, jargon, or extensive legalese.

● It is freely given, specific, and informed, and is an unambiguous indication of the individual's wishes.

● Consent is always given through a statement or a clear affirmative action (opt-in) that signifies agreement to the processing of personal data.

● Consent mechanisms are clean, clear, detailed (in fine detail), and easy to use and understand.

● Pre-ticked boxes or default checkboxes are never used.

● When consent is given as part of other matters (i.e., terms and conditions, agreements, contracts), we ensure that consent is independent of the other matters and is not a precondition for any service (unless required for that service).

● Along with our company name, we also provide details of any other third parties that use or rely on consent.

● Consent is always verifiable, and we have controls in place to ensure we can demonstrate consent in all cases.

● We maintain detailed records of consent and can at least demonstrate the following:

• That the individual has given their consent to the use and processing of their personal data.

• That the individual has been informed of the name of our company and any third party that will use the data.

• What was said to the individual at the time of consent.

• How and when consent was obtained.

● We ensure that withdrawing consent is as easy, clear, and straightforward as giving it and is available through multiple options, including:

• Unsubscribe links in correspondence or electronic communications.

• Explanation of the unsubscribe process and steps on the website and in all written communications.

• Ability to unsubscribe verbally, in writing, or by email.

● Requests to withdraw consent are processed promptly and without prejudice.

● For special category data, the consent obtained is explicit (stated clearly and in detail, leaving no room for confusion or doubt), and the purposes of the processing are always specified.

Consent Controls: Impetus maintains strict records of the data subject's consent to the processing of personal data and can always demonstrate that the data subject has consented to the processing of their personal data, where applicable.

We also ensure that withdrawing consent is as clear, simple, and transparent as granting consent.

Where the data subject's consent is given in the context of a written declaration that also concerns other matters, the request for consent is presented in a manner that is clearly distinguishable from the other matters, in an intelligible and easily accessible form, using clear language.

All such written declarations are reviewed and authorized by the Data Protection Officer before being distributed. THE APPLICABLE POLICY establishes that when processing is based on consent and personal data relates to a child under the age of 16, such processing will only be carried out by Impetus if consent has been obtained from the child's parent.

Consent to collect, process, store, and share (where applicable) is obtained by:

● Email.

● Electronically (i.e., via forms on the website).

Privacy Notices are used in all consent forms to ensure we comply with the disclosure of information required in the APPLICABLE POLICY in an easy-to-read and accessible manner.

Alternatives to Consent: Impetus recognizes that there are six legal bases for processing and that consent is not always the most appropriate option. We review all processing activities and only use consent as an option when the individual has a choice.

When reviewing processing activities to comply with consent requirements, we ensure that none of the following are a factor:

● When we request consent but would still process the data even if it were not given (or withdrawn). If we would continue to process the data under an alternative legal basis regardless of consent, we recognize that it is not the correct legal basis to use.

● When we request consent to process personal data as a precondition for a service we are offering and it is not offered as an option, consent is not appropriate.

● When there is an imbalance in the relationship, i.e., with employees.

Provision of Information When personal data is obtained directly from the individual (i.e., through consent, by employees, written materials, and/or electronic formats (i.e., website forms, signatures, email, etc.), we provide the following information in all cases, in the form of consent/privacy:

● The identity and contact details of the controller and, where applicable, the controller's representative.

● The contact details of our Data Protection Officer.

● The processing purpose(s) for which the personal data is intended.

● The legal basis for the processing.

● Where processing is based on point (f) of Article 6(1) "processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party," details of those legitimate interests.

● The recipients or categories of recipients of the personal data (if applicable).

● If applicable, the fact that Impetus intends to transfer the personal data to a third party. country or international organization and the existence/absence of an adequacy decision by the Commission.

• When Impetus intends to transfer personal data to a third country or international organization without an adequacy decision from the Commission, reference to the appropriate safeguards that Impetus has implemented and the means to obtain a copy of them or where they have been made available.

• The period for which the personal data will be stored, or if this is not possible, the criteria used to determine that period.

• The existence of the right to request access to and rectification or erasure of personal data, or restriction of processing of data relating to the data subject, or to object to processing, as well as the right to data portability.

• When processing is based on consent pursuant to Article 6(1)(a) or Article 9(2), the existence of the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

• The right to lodge a complaint with the Supervisory Authority.

● Whether the provision of personal data is a legal or contractual requirement, or a requirement necessary for entering into a contract, as well as whether the data subject is obliged to provide the personal data and the possible consequences of not providing that data.

● The existence of any automated decision-making, including profiling, as provided for in Article 22, paragraphs 1 and 4, and explanatory information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

The above information is provided to the data subject at the time of collecting the information, and records related to the consent obtained are kept and stored for 6 years from the date of consent, unless there is a legal requirement to retain the information for a longer period

Privacy Notices When Impetus obtains personal data from a third party or third party, we use Privacy Notices to provide the information in accordance with Articles 13 and 14 of the APPLICABLE POLICY. Our privacy notice is easily accessible, legible, jargon-free, and inclusive of all information, and is available on our website. When we rely on consent to collect and process personal information, we ensure that:

● It is clearly and prominently displayed.

● It asks individuals to opt in.

● It provides sufficient information to make an informed decision.

● It explains the different ways we will use their information.

● It provides a clear and simple way for them to indicate their consent to different types of processing.

● It includes a separate, unchecked checkbox for direct marketing.

Personal Data Not Obtained from the Data Subject When Impetus obtains and/or processes personal data not obtained directly from the data subject, we ensure that the information is provided to the data subject within 30 days of obtaining the personal data (except to inform them if the personal data is a legal or contractual requirement). In addition to the information provided to the data subject, we also provide information about the following:

● Categories of personal data.

● The origin of the personal data and whether it comes from publicly available sources. When personal data is used to communicate with the data subject, or if disclosure to another recipient is planned, the information will be provided no later than the time of the first communication or disclosure. When Impetus intends to continue processing any personal data for a purpose other than that for which it was originally obtained, we communicate this intention to the data subject before doing so and, where applicable, process it only with their consent. Although we follow best practices when providing information, we reserve the right not to provide the information to the data subject if:

● They already have it and we can demonstrate prior receipt of the information.

● Providing such information is impossible and/or would involve a disproportionate effort.

● Obtaining or disclosing it is expressly required by Union or Member State law to which Impetus is subject and which provides appropriate measures to protect the legitimate interest of the data subject.

● When personal data must remain confidential pursuant to an obligation of professional secrecy governed by Union or Member State law, including a statutory obligation of secrecy.

The Right of Access: We ensure that appropriate measures have been taken to provide the information referred to in Articles 13 and 14, and any communications pursuant to Articles 15 to 22 and 34 (collectively, the Rights of Data Subjects) related to the processing of data to the data subject in a concise, transparent, intelligible, and easily accessible manner, using clear and concise language.

Such information is provided free of charge and in writing, or by other means when authorized by the person involved and with prior verification of the data subject's identity (i.e., verbally, electronically).

The information is provided to the data subject as soon as possible, but no later than 30 days from the date of receipt of the request. When the retrieval or provision of information is particularly complex or subject to a valid delay, the period may be extended by another two months if necessary. However, this is done only in exceptional circumstances, and the data subject is kept informed in writing throughout the retrieval process of any delays or reasons for the delay.

When we refuse to comply with a request to provide data, the individual concerned is informed within 30 days of the reason(s) for the refusal and of their right to lodge a complaint with the Supervisory Authority.

Data Subject Access Request When a data subject asks us to confirm whether we process personal data concerning them and requests access to such data, we provide one or more of the following pieces of information, as requested:

● The purposes of the processing.

● The categories of personal data concerned.

● The recipients or categories of recipients to whom the personal data have been or will be disclosed.

● Whether the data have been or will be disclosed to a third country or international organization and the appropriate safeguards in place in accordance with the transfer.

● Where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period.

● The existence of the right to request rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing.

● The right to lodge a complaint with a Supervisory Authority. ● When the personal data has not been collected by Impetus from the data subject, any available information about the source and provider.

Subject Access Requests (SARs) are forwarded to the Privacy Office (dataofficer@Stadiobet) as soon as they are received, and the request is logged. The type of personal data held about the individual in our information assets (such as Salesforce, Human Resources Management System, accounting system, etc.) is checked to see

1. what PII is stored,

2. with whom it has been shared the most, and

3. any specific retention rules for that PII (related to statutory or contractual purposes). SARs must always be completed within 30 days and must be provided free of charge. Individuals can submit SARs electronically, and we respond by email after completing the Subject Access Request.

Data Portability: Impetus provides all personal information relating to the data subject upon request and in a format that is easy to disseminate and read. We ensure compliance with individuals' data portability rights by ensuring that all personal data is readily available and in a structured, commonly used, and machine-readable format, allowing data subjects to retrieve and reuse their personal data for their own purposes across different services.

To ensure compliance with Article 20 of the APPLICABLE POLICY regarding data portability, we maintain a commonly used, machine-readable format for the personal information on which processing is based:

● Consent pursuant to Article 6(1)(a).

● Consent pursuant to Article 9(2)(a).

● A contract pursuant to Article 6(1)(b).

When a data subject requests it and if the criteria meet the above conditions, we will transmit personal data directly from Impetus to a designated controller, where technically feasible.

We use the following format for machine-readable data: CSV, XLS, or any other popular machine-readable format.

All requests for information to be provided to the data subject or a designated controller are made free of charge and within 30 days of receiving the request. If, for any reason, we do not act on a request, we will provide the data subject with a full written explanation within 30 days regarding the reasons for the refusal and their right to lodge a complaint with a Supervisory Authority and a judicial remedy.

All requests for transfers under the right to data portability are assessed to ensure that no other party is affected by the data. When personal data affects more individuals than the individual requesting the data/transfer to another controller, this is always without prejudice to the rights and freedoms of other individuals.

Stadiobet actively monitors traffic to and from the website. Stadiobet

Stadiobet reserves the right, at its sole discretion, to block access when evidence of automated or robotic activity is found.

Stadiobet may change or alter the products offered through the Website at any time and for any reason.

From time to time, all or part of the Website may be unavailable for use due to our maintenance of the Website and/or changes or modifications to any of the Website's products.

A malfunction or error in a gaming product will void all applicable bets and refunds.

Correction of Inaccurate or Incomplete Data In accordance with Article 5(d), all data maintained and processed by Impetus is reviewed and verified as accurate whenever possible and is always kept up-to-date. Where inconsistencies are identified and/or where the data subject or controller informs us that the data we hold is inaccurate, we take all reasonable steps to ensure that such inaccuracies are corrected promptly.

Controllers are notified of requests to update personal data and are responsible for validating the information and correcting errors when notified. Information is changed in accordance with the data subject's instructions, and the information is audited to ensure that all data relating to the data subject is updated when incomplete or inaccurate. Once updated, we add an annex or supplementary statement where applicable.

When we are notified of inaccurate data by the data subject, we will correct the error within 30 days and inform any third party of the rectification if we have disclosed the personal data in question to them. The data subject is informed in writing of the correction and, where applicable, is provided with the details of any third party to whom the information has been disclosed.

If, for any reason, we are unable to act on a request for rectification and/or completeness, we always provide the individual with a full written explanation and inform them of their right to lodge a complaint with the Supervisory Authority and a legal remedy.

The Right to Erasure: Furthermore, known as the "Right to be Forgotten," Impetus fully complies with Article 5(e) and ensures that personal data that identifies the data subject is not retained longer than necessary for the purposes for which the personal data is processed. All personal data obtained and processed by Impetus is categorized upon assessment by the information audit and assigned a deletion date or monitored so that it can be destroyed when no longer needed.

These measures allow us to comply with the right to erasure of the individual whose data is being deleted, allowing an individual to request the deletion or removal of personal data when there is no compelling reason for its continued processing. While our standard procedures already delete data that is no longer needed, we follow a dedicated process for deletion requests to ensure all rights are respected and that no data is retained longer than necessary.

When we receive a request to delete and/or remove a data subject's personal information, we follow the following process:

1. The request is assigned to the Privacy Office and recorded in the "Subject Access Request" log.

2. The privacy office locates all personal information relating to the data subject and reviews it to see if it is still being processed and if it is still necessary for the legal basis and purpose for which it was originally intended.

3. The request is reviewed to ensure that it meets one or more of the grounds for deletion: a) The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed. b) The data subject has withdrawn the consent on which the processing is based, and there is no other legal basis for the processing. c) The data subject objects to the processing, and there are no overriding legitimate grounds justifying the processing. d) The personal data must be erased to comply with a legal obligation. e) The personal data was collected in connection with the provision of services to a child.

4. If the deletion request meets at least one of the above grounds, it is deleted within 30 days of receiving the request. 5. The Privacy Office will write to the data subject and notify them in writing that the right to be forgotten has been fulfilled, providing details of the deleted information and the deletion date.

6. When Impetus has made public and granted the erasure of personal data, we will take all reasonable steps to remove public references, links, and copies of the data and will contact the relevant controllers and/or processors to inform them of the data subject's request to erase such personal data.

If, for any reason, we are unable to act on a deletion request, we always provide a written explanation to the individual and inform them of their right to lodge a complaint with a Supervisory Authority and to seek legal recourse. Such deletion refusals include:

● Exercising the right to freedom of expression and information.

● Compliance with a legal obligation to perform a task in the public interest.

● For archiving purposes in the public interest, for scientific or historical research purposes, or for statistical purposes, to the extent that the right to be forgotten could seriously hinder or impair the achievement of the purposes of such processing.

● Establishing, exercising, or defending legal claims.

The Right to Restrict Processing There are certain circumstances in which Impetus restricts the processing of personal information to validate, verify, or comply with a legal requirement for an individual's data request. Restricted data is removed from the normal flow of information and recorded as restricted in the information audit. Any account and/or system related to the restricted data subject is updated to notify users of the category and reason for the restriction. When data is restricted, it is only stored and not processed in any way.

Impetus will apply restrictions to data processing in the following circumstances:

● When an individual disputes the accuracy of the personal data, and we are in the process of verifying the accuracy of the personal data and/or making corrections.

● When an individual objects to processing (where it was necessary for the performance of a task carried out in the public interest or a purpose of legitimate interest), and we are considering whether we have compelling legitimate grounds to object to the individual.

● When the processing is considered unlawful, but the data subject requests restriction as opposed to erasure.

● When we no longer need the personal data, but the data subject requires the data to establish, exercise, or defend a legal claim.

The Data Protection Officer reviews and authorizes all restriction requests and actions and retains copies of notifications to and from data subjects and relevant third parties. When data is restricted and we disclose that data to third parties, we will inform the third party about the restriction and the reason, and will inform them again if any restriction is lifted.

Individuals who have requested data restriction are informed within 30 days of the restriction request, and they are also notified of any third parties to whom the information has been disclosed. We also provide the data subject with written notice of any decision to lift a restriction on data processing. If, for any reason, we are unable to act on a restriction request, we always provide the individual with a written explanation and inform them of their right to lodge a complaint with the Supervisory Authority and to a legal remedy.

Objections and Automated Decision-Making: Data subjects are informed of their right to object to processing in our Privacy Policy and at the time of initial communication, in a clear and legible manner, and separately from other information. We provide opt-out options in all direct marketing materials.

Individuals have the right to object to:

● Processing of their personal information based on legitimate interests or the performance of a task carried out in the public interest/exercise of official authority (including profiling).

● Direct marketing (including profiling).

● Processing for scientific/historical research and statistical purposes.

When Impetus processes personal data for the performance of a legal task, in relation to our legitimate interests, or for research purposes, an objection from data subjects will only be considered when it is based on "reasons relating to their particular situation." We reserve the right to continue processing such personal data when:

● We can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the individual.

● The processing is for the establishment, exercise, or defense of legal claims.

When we are processing personal information for direct marketing purposes based on previously obtained consent, we will cease processing such personal data immediately upon receiving an objection from the data subject. This measure is absolute, free of charge, and always complies.

When a data subject objects to data processing for valid reasons, Impetus will cease processing for this purpose and notify the data subject in writing within 30 days of receiving the objection.

We conduct a system audit to identify automated decision-making processes that do not involve human intervention. We also evaluate new systems and technologies for this same component before implementation. Impetus understands that decisions without human interaction can be biased toward individuals, and in accordance with Sections 9 and 22 of the APPLICABLE POLICY, we seek to establish measures to protect individuals where appropriate. Through our privacy policy, in our initial communications with an individual, and on our website, we inform individuals of their right not to be subject to a decision when:

● It is based on automated processing.

● It produces a legal effect or a similar significant effect on the individual.

In limited circumstances, Impetus will use automated decision-making processes within regulatory guidelines. Such cases include:

● When necessary for the conclusion or performance of a contract between us and the individual.

● When authorized by law (e.g., prevention of fraud or tax evasion).

● When it is based on explicit consent to do so.

● When the decision does not have a significant legal or similar effect on someone.

When Impetus uses automated decision-making processes, we always inform the individual and inform them of their rights. We also ensure that individuals can obtain human intervention, express their point of view, obtain an explanation of the decision, and challenge it.

My withdrawal was rejected, and the amount has been returned. This could be due to one of the following two reasons:

1. Incorrect bank information (wrong name or bank account number).

2. Bank network issues. Simply resubmit the request.

Stadiobet accepts no liability for any damages, liabilities, or losses deemed or alleged to have arisen from or in connection with the Site or its content (including delays or interruptions in operation or transmission, loss or corruption of data, communication or line failures, misuse of the Site or its content by any person, or any errors or omissions in the content).

Although Stadiobet endeavors to ensure that the information on the website is correct, Stadiobet does not warrant the accuracy or completeness of the information and materials on the website. The website may contain typographical errors or other inaccuracies, or information that is outdated. Stadiobet undertakes no obligation to update such material. The information and materials on the website are provided "as is" without any conditions, warranties, or other terms of any kind. Accordingly, to the maximum extent permitted by law, Stadiobet provides the Website to you on the basis that Stadiobet excludes all representations, express or implied warranties, conditions, and other terms that, but for these Terms and Conditions, would have effect in relation to the Website.

Stadiobet's total aggregate liability to you under or in connection with these Terms and Conditions shall not exceed: (a) the value of any bets and/or deposits you have made through your Account in relation to the bet/deposit or product giving rise to the relevant liability; (b) the applicable amount of money, if we have lost such money; (c) £10,000 in relation to any other liability.

Stadiobet shall not be liable, in contract, tort (including negligence), or for breach of statutory or other duty, for any of the following reasons (whether incurred directly or indirectly): (a) loss of profits; (b) loss of business; (c) loss of revenue; (d) loss of opportunity; (e) loss of data; (f) loss of goodwill or reputation; or (g) any special, indirect, or consequential losses, whether such losses were within the contemplation of the parties at the date of these terms and conditions or not.

Nothing in this Section F shall limit Stadiobet's liability to pay the Customer's winnings or other amounts owed hereunder, subject always to the terms and conditions set forth herein and the maximum winnings on the products in Schedule Two of these Terms and Conditions.

Nothing in these Terms and Conditions excludes or limits Stadiobet's liability: (i) for death or personal injury caused by Stadiobet's negligence; (ii) for fraud or fraudulent misrepresentation; or (iii) any liability that cannot be excluded or limited by applicable law.

Security and Breach Management Along with our "Privacy by Design" approach to data protection, we ensure the utmost security for the data we process, including, as a priority, when it is shared, disclosed, and transferred.

We conduct information audits to ensure that all personal data we hold and process is accounted for and recorded, along with risk assessments of the scope and impact a data breach could have on data subjects. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk. Although every effort is made to reduce the risk of a data breach, Impetus has dedicated controls and procedures for such situations, along with notifications to the Supervisory Authority and data subjects (where applicable).

Please refer to our Data Breach Policy and Procedures for specific protocols.

Passwords Passwords are a fundamental part of Impetus's data protection strategy and are used throughout the company to protect information and restrict access to systems. We use a multi-channel approach that includes passwords at the user, administrative, device, system, and network levels to ensure a complete and comprehensive approach.

Although passwords are also directly related to Information Security and Access Control, Impetus recognizes that strong, effective, and robust controls and measures are imperative for the protection and security of personal information. Passwords provide a high level of protection for resources and data and are mandatory for all employees and/or third parties responsible for one or more accounts that need access to any resource requiring a password.

Acceptable Use Policy and Desk Clearance. Occasionally, and at Impetus' discretion, all or part of your files may be placed on a secure computer network with restricted access to all or part of your personal data. When implemented, access to personal information will only be granted to the individual/department with a specific and legitimate purpose for accessing and using it.

Impetus operates a zero-tolerance "Clear Desk" policy and does not allow personal data to be left unattended on desks or meeting rooms, or in visible formats such as unlocked computer screens or on fax machines, printers, etc. Access to areas where personal information is stored (both electronic and physical) is restricted with controlled and secure access features throughout the building.

Only personnel authorized to access data or secure areas are permitted to do so. All personal and confidential information in hard copy format is stored securely.

Audits and Monitoring This policy and procedure document details the extensive controls, measures, and methods used by Impetus to protect personal data, uphold the rights of data subjects, mitigate risks, minimize breaches, and comply with the APPLICABLE POLICY and associated laws and codes of conduct. In addition to these, we also conduct regular audits and compliance monitoring processes with the goal of ensuring that the measures and controls implemented to protect data subjects and their information are adequate, effective, and compliant at all times.

The Data Protection Officer has overall responsibility for evaluating, testing, reviewing, and improving the processes, measures, and controls implemented, and submitting improvement action plans to senior management, where applicable. Data minimization methods are frequently reviewed, and new technologies are evaluated to ensure we are protecting data and individuals to the best of our ability.

All reviews, audits, and ongoing monitoring processes are recorded by the Data Protection Officer, and copies provided to senior management are available to the Supervisory Authority upon request.

The purpose of internal data protection audits is:

● To ensure that appropriate policies and procedures are in place.

● To verify that these policies and procedures are being followed.

● To test the adequacy and effectiveness of the measures and controls implemented.

● To detect violations or potential violations of compliance.

● To identify risks and evaluate mitigating actions implemented to minimize such risks.

● To recommend solutions and action plans to senior management to improve the protection of data subjects and safeguard their personal data.

● To monitor compliance with the APPLICABLE POLICY and demonstrate good practices.

Training Through our strong commitment and robust controls, we ensure that all personnel understand, have access to, and can easily interpret the requirements of the APPLICABLE POLICY and its Principles, and that they receive ongoing training, support, and assessments to ensure and demonstrate their knowledge, competence, and suitability for the task. New and existing employees receive training, assessment, and support, including:

● Training and awareness sessions on the APPLICABLE POLICY for all employees.

● Privacy by design workshops/training for product and engineering teams designing software solutions that process personal data.

● Easy access to policies, procedures, checklists, and supporting documents (including this document).

Employees receive ongoing support and training on the requirements of the APPLICABLE POLICY and their own objectives and obligations around data protection.

Sanctions: Impetus understands our obligations and responsibilities under the APPLICABLE POLICY and the Supervisory Authority, and understands the seriousness of any violations under the Regulation. We respect the Supervisory Authority's authorization under the legislation to impose fines and sanctions when we fail to comply with regulations, fail to mitigate risks where possible, and operate in a deliberately non-compliant manner. Employees have been informed of the severity of such sanctions and their proportional nature depending on the violation. We acknowledge that:

● Violations of the obligations of the controller, processor, certification body, and supervisory body are subject to administrative fines of up to €10,000,000 or 2% of the total worldwide annual turnover of the preceding financial year, whichever is greater.

● Violations of the basic principles of processing, conditions of consent, rights of data subjects, transfers of personal data to a recipient in a third country or international organization, specific processing situations (Chapter IX), or failure to comply with an order of the Supervisory Authority are subject to administrative fines of up to €20,000,000 or 4% of the total worldwide annual turnover of the preceding financial year, whichever is greater.

Responsibilities: Impetus has appointed an employee to lead the Privacy Office (dataofficer@Stadiobet), whose role is to identify and mitigate any risks to the protection of personal data, act in an advisory capacity to the company, its employees, and senior management, and remain actively informed and up-to-date with all legislation and changes related to data protection. The resource will work closely with the IT Manager to ensure that all processes, systems, and personnel operate effectively and within the requirements of the APPLICABLE POLICY and its principles.

The resource also has overall responsibility for due diligence, privacy impact assessments, risk analysis, and data transfers when personal information is involved. The resource will also maintain appropriate and effective management records and reports in accordance with the APPLICABLE POLICY and our own internal objectives and obligations. Staff who handle and process personal information or special category information will receive data protection training and ongoing support and guidance to ensure they are competent and knowledgeable in their roles.

The Privacy Office is also responsible for internally disseminating this policy to all stakeholders (employees, freelancers, contractors, interns) and obtaining their acknowledgement of their understanding and acceptance of the terms set forth in this policy (see the form in Appendix A). The resource is available at dataofficer@Stadiobet.

This may occur because your app version is outdated.

Please access our platform through the browser and download the latest version of the app to ensure it works correctly.

Roll over requirements not completed: You can click on the top right corner of the platform wallet interface to check the status of your roll over requirements. You need to complete the roll over requirements before you can withdraw.

Unlinked bank card: You need to link your bank card and complete the verification process before you can withdraw.

Network issues: If the network is unstable during the withdrawal process, please log out of your account and log back in before attempting the withdrawal again.

The content of the website is protected by international copyright laws and other intellectual property rights. The owner of these rights is Stadiobet, its affiliates, or other third-party licensors.

All product and company names and logos mentioned on the website are trademarks, service marks, or trade names of their respective owners, including Stadiobet.

Except to the extent necessary to use a product for gaming purposes, no part of the website may be reproduced, stored, modified, copied, republished, uploaded, posted, transmitted, or distributed by any means or in any way, or included in any other website or any public or private electronic retrieval system or service, including any text, graphics, video, messages, code, and/or software, without our express prior written consent.

Any commercial use or exploitation of the website or its contents is strictly prohibited.

The system detected suspicious activity or a violation of the rules, and your account has been automatically blocked. We are unable to intervene in this case. Please make sure to follow the platform's rules while playing.

Please follow the steps below:

1. Open the link to our platform using Google Chrome.
2. Clear the cache of Google Chrome.
3. Enter the platform link and click download.
4. If you still cannot download, record a video and send it to online customer service.

The system detected suspicious activity or rule violations, and your account has been automatically locked. We are unable to intervene in this matter. Please ensure that you follow the platform's rules while playing.

1. These Terms and Conditions, the Privacy Policy, the Cookie Policy, the Rules, and any documents expressly referred to in them, and any guidelines or rules published on the Website constitute the entire agreement and understanding of the parties and supersede any prior agreements between the parties with respect to their subject matter. You acknowledge and agree that by accepting these Terms and Conditions, the Privacy Policy, the Cookie Policy, the Rules, and any documents expressly referred to in them, and any guidelines or rules published on the Website, you do not rely on any statements, representations, warranties, understandings, promises, or guarantees (whether made negligently or innocently) of any person (whether a party to this agreement or not) that are not expressly set out herein, and you shall have no recourse with respect to them. Nothing in this clause operates to limit or exclude any liability for fraud or fraudulent use.

2. In no event shall any delay, failure, or omission (in whole or in part) in fulfilling, exercising, or pursuing any right, power, privilege, claim, or remedy conferred by or arising from these Terms and Conditions or by law be deemed or construed as a waiver of that or any other right, power, privilege, claim, or remedy with respect to the circumstances in question, or operate in such a way as to prevent the enforcement of that or any other right, power, privilege, claim, or remedy in relation to any other instance, at any subsequent time or times.

3. The rights and remedies provided in these Terms and Conditions are cumulative and (except as otherwise provided in these Terms and Conditions) do not exclude any other right or remedy available by law.

4. If any court or administrative body of competent jurisdiction finds any provision of these Terms and Conditions to be invalid or unenforceable, such invalidity or unenforceability shall not affect the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

5. You will execute or cause to be executed all documents and do or cause to be done all other acts and things consistent with the terms of these Terms and Conditions that Stadiobet may reasonably require from time to time to confer and secure the full benefit of the rights and benefits transferred or granted to Stadiobet under these Terms and Conditions and for the protection and enforcement thereof, and otherwise to give full effect to the terms of these Terms and Conditions.

6. Nothing in these Terms and Conditions will create or be deemed to create a partnership, joint venture, or principal agent relationship between the parties, and neither party will have the authority to bind any other party in any other manner, unless expressly set forth otherwise in these Terms and Conditions.

7. Stadiobet will not be in breach of these Terms and Conditions nor liable for any delay or failure to perform any of its obligations if such delay or failure results from events, circumstances or causes beyond its reasonable control, including (without limitation) telecommunications network failures, power failures, third party hardware or software failures, fire, lightning, explosion, flood, severe weather conditions, industrial disputes or lockouts, terrorist activity and acts of government or other competent authorities. In such circumstances, the time for performance will be extended by a period equal to the period during which performance of the obligation was delayed or failed to occur.

8. Stadiobet may assign, transfer, charge, sublicense, or otherwise negotiate these Terms and Conditions, or subcontract any of its rights and obligations under these Terms and Conditions, to any party, including any company within the Stadiobet group.

9. Any notice required to be given under these Terms and Conditions must be in writing and may be delivered by hand, first-class mail, registered or certified mail, or airmail, email, or fax to: (a) in the case of Stadiobet, Stadiobet's relevant business address as set out at the beginning of these Terms and Conditions or as displayed on the website; and (b) in relation to notices given by Stadiobet to the customer in accordance with the customer registration procedure (including any changes to such details that the customer has notified Stadiobet).

10. Any customer found to share an IP address linked to fraud will be subject to an account review, which may result in account suspension or termination. Players or users using the same financial accounts will be subject to account review, which may result in account suspension or termination.

11. All casino winnings may be subject to review by casino management before a payout is approved.

1. Click on the left sidebar menu and select "Withdraw." Enter the desired amount and click Confirm. In the same section, fill in your CPF and full name to link.
2. You can also access the menu in the bottom right corner, click the "coin icon," and check if your CPF is already linked.

After downloading the app, the gaming experience becomes smoother, and winning prizes is easier!

There is no limit on the number of withdrawals per day. You can visit the "Withdrawal" page on the platform to check the minimum and maximum withdrawal amounts.

Hello, opening an account takes just 10 seconds, and you can have an account.

Click the "Register" button in the bottom right corner of the platform.
Fill in your phone number. The password should be a combination of 8 to 20 letters and numbers, and we ask that you keep the password confidential.

Currently, we offer withdrawal through bank account. The available withdrawal methods can be viewed directly on the withdrawal page.

Recently registered, after completing any recharge, you will unlock the betting and withdrawal functions. You can choose any game you like on the game interface to place a bet.

We suggest you open the withdrawal page from the menu in the top right corner of the platform to check. The displayed limit on the page should be the reference withdrawal amount.

There is no limit to the number of withdrawals per day. You can check the minimum and maximum withdrawal amounts by accessing the "Withdraw" tab on the platform.

 

Click the bottom-right “Account”, then select “Transaction”.

You need to provide the following information to help us resolve this issue more quickly:
Your game ID:
Withdrawal amount:
Withdrawal date:
Withdrawal time:
Please select that the problem is unresolved, and we will transfer you to human customer support.

When your withdrawal request fails, the system will inform you of the reason for the failure. After following the instructions, you can initiate the withdrawal again.

When your withdrawal request fails, the system will inform you of the reason for the failure. You can initiate the withdrawal again after following the instructions.

If you have any questions, please select "problem unresolved," and we will transfer you to human customer support.

You need to provide the following information to help us resolve this issue more quickly:

Your game ID:

Withdrawal amount:

Withdrawal date:

Withdrawal time: