This refund policy outlines the circumstances under which our betting platform will issue a refund to a client.

• Refunds will only be issued for bets that have not yet been settled.

• No refunds will be issued for bets that have already been won or lost.

• Refunds may be subject to a processing fee.

We hope this clarifies our refund policy. If you have further questions, please do not hesitate to contact us.

Only clients who have placed a bet on a game/event on our platform and have not yet received any winnings are eligible for a refund.

Refunds may be issued for the following reasons:

• Accidental Bet: If a client places a bet by mistake, they may request a refund for that bet.

• Fraudulent Activity: If a client’s account is compromised and fraudulent activity occurs, they may request a refund for losses incurred, provided the client reports this activity.

• Technical Error: If a technical error on our part causes a client to lose money, they may request a refund for the lost amount.

• Canceled Event: If a bet is canceled by the platform, clients may be eligible for a refund depending on the circumstances.

To request a refund, clients must contact our customer support team and provide the following information:

• Their name

• Their account number

• The reason for the refund

• Any supporting documentation

Our customer support team will review the refund request and make a decision within 7 business days. If approved, the refund will be processed within 7 business days.

We reserve the right to reject any refund request if we deem it to be fraudulent or invalid. We also reserve the right to change or modify this refund policy at any time.

If you have any questions about our refund policy, please contact our customer support team at [email protected]